During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there may be some temporary limitations and delays in support as we prioritize critical services.

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. WHEN YOU ACCESS, BROWSE AND/OR USE THIS WEB-SITE (INCLUDING THE ORDERING OF PRODUCTS THROUGH THIS WEBSITE) YOU ARE AGREEING TO BE BOUND BY ALL OF THE TERMS & CONDITIONS STATED BELOW AND ALL APPLICABLE LAWS.

IF YOU DO NOT AGREE WITH ANY CHANGE, MODIFICATION OR AMENDMENT LAKLIF MAY MAKE TO THE SITE TERMS YOU MAY WITHDRAW YOUR CONSENT TO BE BOUND TO THE CHANGES BY NOTIFYING LAKLIF IN WRITING IMMEDIATELY. IF YOU WITHDRAW YOUR CONSENT, HOWEVER, YOU MUST IMMEDIATELY DISCONTINUE YOUR USE OF YOUR ACCOUNT AND THIS WEBSITE. YOUR ACCOUNT WILL BE DEACTIVATED AND YOU AND WILL NO LONGER BE ELIGIBLE TO USE THIS WEBSITE OR ORDER FURTHER PRODUCTS OR SERVICES FROM LAKLIF. IF YOUR ACCOUNT IS DEACTIVATED, THIS WILL NOT AFFECT YOUR RESPONSIBILITY FOR PAYMENT OF JOBS ALREADY COMPLETED AND/OR IN PRODUCTION.

NOTE: AS MORE FULLY EXPLAINED BELOW, LAKLIF. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT PRIOR NOTICE. YOUR CONTINUED USE OF THIS SITE IS AND SHALL BE DEEMED TO BE YOUR AGREEMENT TO BE BOUND BY ANY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.

Customer Provided Content
For certain product and service offerings you may elect to electronically upload or otherwise submit data, text, photographs, graphics, messages or other materials (collectively, "Customer Content") to LAKLIF for inclusion in print products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content. When you upload, or otherwise provide Customer Content to LAKLIF you warrant and confirm that you either own the copyright to or have permission to copy any documents, text, graphics, photographs, etc., that you submit for inclusion in the print process, and you agree to defend, indemnify and hold LAKLIF and its officers, directors, employees, shareholders agent and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney's fees incurred by LAKLIF in defending against such suit, demand or claim.

LAKLIF does not maintain Customer Content indefinitely. Customer Content uploaded to the Website with an associated order will be kept on file for a period of up to fifteen (15) days. At the end of that time it may be deleted and irretrievable. Please note that Customer Content uploaded to LAKLIF cannot be used to re-order an additional print job; it is only maintained for reprint purposes.
You agree that you will not send, upload, post or otherwise transmit to LAKLIF any Customer Content that contains material that: (i) is unlawful, threatening, abusive, defamatory, and/or obscene; (ii) which invades another person's privacy; (iii) which would further the commission or concealment of a crime; (iv) advocates or urges treason, insurrection, sedition or forcible resistance to any law of the United States; (v) is not lawfully yours to transmit; (vi) is the subject of, or which infringes upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right or other intellectual property right of another person or entity; (vii) contains software viruses, trojans, malware, or other harmful or malicious computer code, or that in any other way would way interfere with or disrupt the services and/or production of LAKLIF and/or or any servers or networks connected to or used in connection with the delivery of such service and production.

You acknowledge that LAKLIF does not pre-screen Customer Content, but that LAKLIF reserves the right to do so at any time and that LAKLIF and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Customer Content and/or to refuse to fulfill a print job or order that violates these Site Terms or that may otherwise be objectionable. You further acknowledge and agree that LAKLIF may preserve Customer Content and may also disclose Customer Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Site Terms; (c) respond to claims that the Customer Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of LAKLIF, its employees, users and the public in general.
Regardless of the upload of Customer Content to this Website, and/or the inclusion of Customer Content into any product or service offered through this Website, LAKLIF, retains all of its rights in and to all Site Content on this Website, whether created by, for or on behalf of LAKLIF.
Please note that if your order requires additional customization to be done by a third party, LAKLIF is no longer responsible for the order and LAKLIF's liability to use is terminated at the time the order leaves LAKLIF.This includes packaging and label orders also.

Uploaded Content Requirements
We strongly recommend that content uploaded to LAKLIF for print fulfillment is:
At a minimum of 300 DPI at 1:1 ratio (or 100%). Content that does not meet this standard may experience print or images that are fuzzy, pixelated or otherwise distorted for which LAKLIF does not accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion.
Designed in CMYK and uploaded to LAKLIF in CMYK with no embedded color profile. (You may upload in RGB or some other standard if you choose, however, the color will be converted and LAKLIF is not responsible for any inaccuracy or color shift that occurs as a result of the conversion).

Color Quality
LAKLIF guarantees that its prints will meet CMYK industry standards. We cannot guarantee "match-print" color fidelity and cannot prevent slight color shift throughout an order. Because we cannot control the color reproduction of a customer's computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears your monitor. LAKLIF is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. LAKLIF is not liable for the final color appearance of a UV coated product.

Design Charges

Charges for design services to be provided by LAKLIF, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until LAKLIF has received this amount. Complimentary artwork is limited to a set number of given revisions. LAKLIF has the right to refuse additional artwork/revisions.
Charges for Other Service

Charges for any additional services over and above the estimated design, including service and purchase of stock photos, templets, additional proofing or any related artwork matter will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

Copyrights and Trademarks
By supplying text, images and other data to LAKLIF for inclusion in the customer’s business cards, flyers, pamphlets, website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by LAKLIF on behalf of the customer, will remain the property of LAKLIF and/or it’s suppliers.

The customer may request in writing from LAKLIF, the necessary permission to use materials (for which LAKLIF holds the copyright) in forms other than for which it was originally supplied, and LAKLIF may, at its discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used.

By supplying images, text, or any other data to LAKLIF, the customer grants LAKLIF permission to use this material freely in the pursuit of the design.

Should LAKLIF, or the customer supply an image, text, audio clip or any other file for use in a business cards, flyers, pamphlets, website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow LAKLIF to remove and/or replace the file on the site.
The customer agrees to fully indemnify and hold LAKLIF free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Production Turnaround Time
LAKLIF's standard turnaround is dependent on the product ordered; if you do not specify otherwise you will be charged for standard turnaround for the relevant product.
Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.

Please note: – Turnaround times for jobs that LAKLIF does not deem production ready (e.g., those with problems or that require a proof) will not begin until the job is approved and ready for production.
If you choose group shipping this may add at least one additional day to your chosen turnaround time.
If local or national crises accrued, related to health crises, weather events, strikes or major event, we reserve the right to suspend activities in compliance with local authority and or if it's beyond our control. 

Over/Under Runs
Although we endeavor to ship the quantity ordered, LAKLIF reserves the right to ship within 5% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.

LAKLIF does not provide proofs of any order unless the customer requests it as part of the order process and it is an option available for the product. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).

If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.

Payment
All prices and dollar amounts on this Website are in United States dollars. LAKLIF presently accepts the following credit cards: VISA, MasterCard, American Express, and Discover via PayPal. We reserve the right to stop accepting credit cards from one or more issuers.

In order for you to register with and order products and services from LAKLIF it is necessary for you to provide and keep on file a valid, authentic and current credit card, which you are authorized to use. By submitting a credit card number to LAKLIF you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorized to use it. You agree that in the event the credit card information you have provided becomes invalid, out of date or that you are no longer authorized to use the card, you will immediately provide another credit card number that is valid, authentic and current, and which you are authorized to use. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a LAKLIF customer service representative if extended processing is required to complete your transaction request through our Website. This may affect to your estimated delivery date.

Unless LAKLIF agrees otherwise, all product and service orders must be paid for at the time of the order and accompanied by an authorization to charge a credit card on file with LAKLIF or to charge a valid, authentic and current credit card, which you are authorized to use, that you provide at the time of the order. (If new credit card information is provided at the time of the order it will be added to the credit card information kept on file; LAKLIF will not assume that previously provided credit card information is not valid). If a charge against a credit card you provide is not authorized or accepted, or is subsequently refused or rejected, we reserve the right to cancel your order without notice or liability.
In the event you make one or more changes to an existing order that incur additional charges, those charges will be applied to the credit card that was used for the original order, or to an alternative credit card that you provide to us.

Publication and/or release of work done by LAKLIF on behalf of the client, may not take place before cleared funds have been received. Once payment has been made, there will be no reimbursement of funds unless agreed by LAKLIF in writing.
Returned checks will incur an additional fee of $50 per returned check. LAKLIF reserves the right to consider an account to be in default in the event of a returned check.

In the event that LAKLIF and you have agreed upon an alternative method of payment and the payment is not received within 5 business days of the date on which payment was due you hereby irrevocably agree that LAKLIF may charge one or more of the credit card(s) you have on file for the full amount of your outstanding account balance.

Order Cancellation
A print order can be canceled at any time prior to it entering into production. If you cancel an order prior to it entering into production a LAKLIF Customer Service representative will inform you of any cancellation charges incurred. (Please allow at least 10 business days for any refunded monies to be credited to your account). A print order cannot be canceled and no refund will be given once it has entered into production or any process thereafter. No refunds are issued for Logo and Graphic design services. All cancellations must be completed through this website by accessing your Pending Orders. If you do not receive a cancellation response, the job has gone into production and cannot be canceled.
If within forty five (45) days or later of you placing an order and LAKLIF has not received any files or incomplete files from which to complete your job, LAKLIF may at its option cancel the order and refund any payment charged to your credit card.

INDEMNIFICATION
You agree that you shall indemnify and defend and hold LAKLIF and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that, directly or indirectly, arise out of or are related to: (i) your breach of any provision of the Site Terms; (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from this LAKLIF, that was not part of the standard Site Contents, infringes up the rights of a third party (iii) and/or (c) any of your activities conducted in connection with this Website, your use thereof, and/or the products and services ordered through this Website.

NAME AND ADDRESS CHANGES
You are responsible for updating and advising LAKLIF of any change of name, e‐mail, phone number and/or postal address on your applicable LAKLIF account. Without undertaking any obligation to do so, LAKLIF reserves the right to update the address for any member's account using the National Change of Address (NCOA) data filed by relocating postal customers.
Supporting legal documentation may be required for any name change requests. LAKLIF shall have no liability for any, errors, losses or damages of any kind or nature, resulting from your failure to update your account information.

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